At Glitch we’ve recently completed a project to migrate to SLO-based alerts. It’s too early to tell if this has been a success or not, but in this post I’ll write about our motivation for going down this route, and give an introduction to all the concepts…

In this blog post, we’ll cover what SLI, SLO, and SLA mean and how they contribute to your reliability goals.

What are SLOs and how do you define them. We usually set SLOs that might not accurately define what the requirements are. Here's a look at SLOs That Lie!

SLO is an acronym for Service Level Objective. But before I explain SLO, you need one more acronym SLI…

Why is it important to understand percentiles in depth? Because one of the critical Indicators, Latency, is measured in percentiles.