Triaging Support Tickets the Smart Way
#triagingsoftwarebugs #decisionmaking #softwareengineering #bugs #bugtriageprocess #support #supporttickets #triagingsupporttickets
https://hackernoon.com/triaging-support-tickets-the-smart-way
#triagingsoftwarebugs #decisionmaking #softwareengineering #bugs #bugtriageprocess #support #supporttickets #triagingsupporttickets
https://hackernoon.com/triaging-support-tickets-the-smart-way
Hackernoon
Triaging Support Tickets the Smart Way | HackerNoon
Triaging support tickets can be a difficult task, especially when several stakeholders have competing background priorities.