Here's What 33 Months in Customer Support Taught Me
#customersupportadvice #customersupport #customersupportexperience #inboxlabels #customersupportagent #customerservice #customerengagement #dealingwithcustomers
https://hackernoon.com/heres-what-33-months-in-customer-support-taught-me
#customersupportadvice #customersupport #customersupportexperience #inboxlabels #customersupportagent #customerservice #customerengagement #dealingwithcustomers
https://hackernoon.com/heres-what-33-months-in-customer-support-taught-me
Hackernoon
Here's What 33 Months in Customer Support Taught Me
Having helped more than 1000+ customers, day after day, changed my perspective, and the way I view this role.
It's Time to Retire the Customer Intimacy Value Discipline
#customerintimacy #customerservice #customerlifetimevalue #dealingwithcustomers #businesstheory #customercentricity #whatiscustomercentricity #whatiscustomerintimacy
https://hackernoon.com/its-time-to-retire-the-customer-intimacy-value-discipline
#customerintimacy #customerservice #customerlifetimevalue #dealingwithcustomers #businesstheory #customercentricity #whatiscustomercentricity #whatiscustomerintimacy
https://hackernoon.com/its-time-to-retire-the-customer-intimacy-value-discipline
Hackernoon
It's Time to Retire the Customer Intimacy Value Discipline
As with everything a company does, the decision of which specific customer-centric activities to develop depends on its overall strategy and available resources