Having a dedicated incident post-mortem is just as important as having a robust incident response plan. The post-mortem is key to understanding exactly what went wrong, why it happened in the first place, and what you can do to avoid it in the future.

It’s an essential document but many organizations either haphazardly put together post-incident notes that live in disparate places or don’t know where to start in creating their own post-mortems. To help, we’re sharing the incident post-mortem template that we use internally.

This template outlines our “sensible default” for documenting any incident, technical or otherwise. We believe it strikes a healthy balance between raw data, human interpretation, and concrete actions. And we say “sensible default” because it’s rare that this will perfectly cover the specific needs of your organization, and that’s fine. Think of this as a launching off point for your own incident post-mortem document.

Within each section, we’ve outlined the background on what it’s for, why it’s important, and how we advise you to complete it.

This repository is an attempt to consolidate useful resources for Site Reliability Engineer (SRE) interview preparation.

Devopedia is an open community platform for developers by developers to explain technology in a simple, clear and unopinionated way.

Mox is a modern full-featured open source secure mail server for low-maintenance self-hosted email.

This article covers all aspects of modern email.

Over the last 18 months at incident.io, we’ve done a lot of migrations. Often, a new feature requires a change to our existing data model. For us to be successful, it’s important that we can seamlessly transition from the old world to the new as quickly as we can.

SRE outside of Google.

Since we published why we’re leaving the cloud, we’ve received a lot of questions about our actual spending. We’re happy to share, both where we currently are and where we’re going.

Over the last year I rebuilt an SRE team. It made me start to think a lot about what an SRE is and, maybe more importantly, what they are at GitHub specifically.

How to use the Kubernetes memory requests and limits in combination with JVM Heap and stay out of trouble.

A plugin to make Argo CD behave like we'd like.

This repository contains a custom Kubernetes controller that can automatically create random secret values. This may be used for auto-generating random credentials for applications run on Kubernetes.